Returns and Exchanges
We want you to be completely satisfied with your 12 STOREEZ purchase, which is why we offer a 14-day window for returns on all unworn items with original tags attached. Please note that for hygiene reasons, certain items like swimwear and jewelry may be subject to specific return restrictions.
Initiate Your Request
Log into your account and select the items you wish to return from your order history to receive a return authorization.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer labels and security tags remain intact.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing